MONEYBACK GUARANTEE
If you are not satisfied with your purchase then we want to hear from you. Because we fully comply with
all laws and regulations of New Zealand, we offer a moneyback
guarantee if you are not satisfied. Simply return the item in the
same condition that you received it for a refund or replacement.
Please note that the laws and regulations
of New Zealand apply in all commercial transactions with us. We are bound
by all New Zealand laws and regulations including:
The Fair Trading Act
The Commerce Act
The Consumers Guarantee Act.
The Sale of Goods Act
In summary these require that all goods sold
to you must match or exceed descriptions and specifications given by us.
If they do not, you are entitled to a refund of your purchase price or
a replacement of the item in question.
Please note this doesn't mean you
should ask for a refund if you have simply changed your mind.
PHOTOS OF PRODUCTS
Photos of products may include accessory items that are NOT part of the product itself, such as a glass of wine next to a coaster. This is done primarily to display a product in a typical setting or to help you determine the physical size of the product. Please note that such accessories are shown for display purposes only and are not included with your purchase.
PRICING AND CURRENCIES
Orders placed for delivery within New Zealand should be placed in NZ$. Please note that orders for delivery outside New Zealand can not be accepted in NZ$.
CUSTOMS AND IMPORT DUTIES INFORMATION
You may be subject to import duties and taxes, which
are levied once the package reaches your country. Additional charges for
customs clearance must be borne by you, we have no control over these charges
and cannot predict what they may be. Customs policies vary widely from
country to country, you should contact your local customs office for further
information. Additionally when ordering from us you are considered the
importer of record and must comply with all laws and regulations of the
country in which you are receiving the goods.
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